I spent much of a previous post bashing American Airlines due to their practice of and handling of the over-sold flight that I took down here to sunny Buenos Aires.
A few hours ago I recieved an email from American applogizing for the delayed service. They said that they wanted to make it up to me by giving me 5,000 miles credit as a way of saying they were sorry.
While I won't get back the afternoon I could have spent exploring the ciudad, I am impressed that they offered this to me without my having to write a complaint email. While American still won't be tops on my list of carriers to fly, they are not on the bottom.
Then again, they never were. United has set up shop down there.
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